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An eBay Seller's Checklist for Success
Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. This simple checklist will help you keep on top of things.
Have you found out everything you possibly could about your items?...
Before You Sell On Ebay, Take The Most Important Step
Before You Sell On Ebay, Take The Most Important Step If you want to earn a full-time income selling on Ebay, you must take the first and most important step in all successful business ventures: you must accept that it is possible. This probably...
Selling on other sites than ebay
People are finding out that there is an other site than ebay to sell there car or motor . It is www.52marketplace.com If you place your car on www.52marketplace.com you can state a fixed price or you can give a starting price to start the bidding....
The 5 Mistakes That Can Lose You Money On Ebay
I am often asked by subscribers to UK Auctionline web site to have a look at their eBay listings. This is usually because they are not doing as well selling their items as they had hoped. When I go and look at the listing I will often find that they...
Why 95% of All eBay Sellers Fail
eBay is now the 8th most visited site on the internet and it has just one purpose - sales. With 40 million visitors per month most eBay sellers are missing a golden opportunity. They are missing the opportunity to cultivate long term clients. ...
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How To Use Feedback On Ebay
As an Internet savvy ebay business owner, you have undoubtedly
had a friend or family member come to you at some point to ask
whether or not it was okay to purchase from a certain Internet
business. You might have found this humorous. As someone who
regularly makes sales and payments online, you aren't even
remotely afraid of being scammed. If something is a scam, you
can spot it from a mile away.
However, to people who are considerably less experienced--
perhaps members of your family or your friends--this is a
serious obstacle to shopping online regularly. They will
probably think twice and consult a friend before buying
anything.
This is why ebay's feedback system must be a crucial part of
your strategy as an ebay seller: it gives people the unique
opportunity to hear what ebay buyers had to say about your
products and service.
If potential customers see anything sketchy, you can bet they
will hit the 'back' button and shop somewhere else.
On the contrary, if they see dozens of positive responses from
your customers, you will immediately gain their trust as a
professional ebay seller.
Luckily for you, keeping your feedback record positive is
relatively easy if you adhere to the following rules:
1. Avoid posting negative feedback at all costs.
If you encounter a negligent buyer, do everything in your power
before leaving negative feedback. Most disputes on ebay revolve
around miscommunication, so make an effort to resolve
communicate clearly with the buyer. Even if they still wont
respond positively, you are better off leaving no feedback at
all than leaving negative feedback, which can prompt retaliatory
negative feedback.
2. Create feedback rules (written or unwritten) and follow them
consistently.
Many ebay
sellers have a written feedback policy. They will only
leave feedback after the buyer pays and leaves feedback. If a
buyer knows upfront that he has to leave feedback to get
feedback, he will be more likely to give you feedback after the
transaction (provided he cares about his feedback rating).
Not only will this get you more responses, but it will give you
more control over feedback. If the buyer gives you negative
feedback, you can use your future feedback opportunity to
bargain a withdrawal. Some ebay sellers use an unwritten policy.
As soon as payment clears, they respond with positive feedback.
When the customer sees positive feedback from the seller, they
have a higher chance of posting positive feedback in response,
even if they haven't received the item yet.
3. Communicate clearly with the buyer.
As I mentioned above, the majority of problems on ebay are
caused by miscommunication. Make sure you create a consistent
set of rules, post them with every auction, and follow them to
the letter. If you have any problems with a customer, you can
point to the rules. At the very worst, they can disagree with
your policy; however, they cannot disagree that they entered
into a contract with you with fair access to your policies.
In addition to using rules, you should also send follow-up
emails after your auction ends. You should thank the buyer for
purchasing from you and make sure he knows how to complete
payment and when he can expect his item in the mail.
About the author:
Jason James website 'The Auction Resource Network' reveals his
inside secrets and sources that help him pocket over $10,000 a
month on eBay.
Claim your FREE 'Top 10 eBay Selling Secrets' eBook: www.auctionresourcen
etwork.com
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