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Beware: The Dangers of Selling on eBay 101
Copyright 2005 Brad Eden
It's obvious that eBay provides internet users with an online flea market where buyers and sellers from around the world meet to conduct trade.
However, like most traders who are faced with an innovation of this sort,...
Ebay Sellers: Shop On Black Friday And Make Thousands
Black Friday is a goldmine for eBay resellers. On one single day there are more profitable items for sale than during the entire rest of the year. If executed properly, Black Friday can easily create thousands of dollars in profit. This article...
Ebay Selling Making Sure You Get Paid
WHEN PAYMENT MATTERS
When everything's settled after the seller has posted a product
in eBay, there's only one thing that needs to be accomplished:
payment mode.
When selling something, the most important thing a seller must
consider is...
How to successfully use eBay.
How to successfully use ebay. Ebay is the world's most successful auction site. If it exists, it's probably on Ebay. Using ebay is free. Click on this link. http://www.ebay.com/ 1. You must register first. Click on register. Type in your...
How To Use A WYSIWYG HTML Editor To Make Stunning Ebay Auction Listings.
What kind of browser are you using for online surfing? Explorer, Netscape, Firefox, Opera?? Sure, all are good programs but I want to talk about an excellent program called Netscape. If you use Netscape, do you know that you also get an amazing...
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5 Sure-Fire Ways to Make More Money on eBay
Have you ever dealt with a salesperson or a waiter who gave you unbelievably good service? How about someone who didn't seem to care about you one bit?
Which of those people would you go back to the next time you needed to make another purchase or eat another meal?
I'm willing to bet you would go back to the business or person who gave you great service. Have you ever considered that this same principle applies to your eBay sales?
One of the easiest ways to get more sales on eBay is to make every buyer think "Wow, I've never had such a good experience buying on eBay!"
Once someone has bought from you and had a good experience, they're much more likely to buy from you again. They already know they can trust you, you ship quickly, your descriptions are clear and honest, and all the other things buyers wonder about when dealing with an unknown seller.
Use the following 5 tips and watch your repeat business go through the roof...
1. Quick Response
When you have an item listed on eBay and a potential buyer contacts you with a question, respond quickly. It's important, and actually critical to your success to check your email several times a day. Answering a question quickly could be the difference between you getting the sale or the buyer going elsewhere.
2. Accurate Listings
When you list your items on eBay, write an accurate description. You don't have to write long paragraphs or rambling information, but provide exact measurements, colors, condition, etc. Be honest and precise when it comes to your description.
3. Buyer Contact
Once your items have sold, be
responsive to the buyer. Contact them as quickly as possible after the auction has ended, thank them for their purchase and provide the required information for payment.
4. Sending Items
In your description, provide accurate details regarding shipment. Make sure the items are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you don't ship it when stated, not only do you mess up their schedule but you have probably lost a customer and opened the door for negative feedback.
5. Shipping & Handling
You should always charge actual shipping costs, or at most a little extra to cover the cost of your shipping materials. There are a number of shipping calculators that can be added to your description so people can calculate their own shipping. Another option is to state that you will provide actual shipping at the end of the auction, based on the destination. Overcharging your customers for shipping and handling is frowned upon and will often result in unhappy customers.
It's always a good idea to include a thank-you note with every item that you ship. It can be on a business card or something larger, whatever you prefer.
Of course your thank-you note will also include the address to your eBay listings and a friendly reminder for your customer to check back regularly for more of your great deals and exceptional customer service...
About the Author
John Lenaghan offers success tips for eBay and other online auctions at the Online Auction Advisor website. Visit http://www.online-auction-advisor.com for more ways to improve your buying or selling on eBay.
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